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FAQs

SHIPPING & DELIVERY

Our shipping is free for all regular 15 day deliveries within India. To avail of our expedited 7 day ‘Rush’ delivery an additional flat rate of Rs. 1000 is added to cover our expedited production timelines.

International shipping:

We charge a flat rate of Rs.1500 for all shipping outside of India.
We currently do not provide Alterations outside India and no pick up service is available Internationally.
Also the sizing method of ‘Sending in your best fitting blouse’ is Invalid for our International customers.
Please note that returns are accepted from outside India if the shipping cost of the return is borne by the customer.

You can avail free International Shipping if your order is above $100. But please note, you cannot avail of this facility if you pay India prices and you want to ship it to an International Location. In such cases you will have to bear any additional shipping costs that we incur.

For International orders. If you have chosen ‘Rush’ delivery for any item, please note that an external payment link will be sent to you to upgrade all the items in that order to ‘Rush’. Alternately you will have to place ‘Rush’ items as a separate order.

HouseOfBlouse currently ships to all locations within India and most countries
outside.
INTERNATIONAL SHIPPING:
We charge a flat rate of Rs.1500 for all shipping outside of India.
We currently do not provide Alterations outside India and no pick up service is available Internationally.
Also the sizing method of ‘Sending in your best fitting blouse’ is Invalid for our International customers.
Please note that returns are accepted from outside India if the shipping cost of the return is borne by the customer.
For further details on our International Shipping please contact our Customer Service for assistance (Or WhatsApp us at +91 81050 68601).

Our ‘Rush’ delivery option is our expedite option, by choosing which ­ your ‘made to order blouse’ ­ will be put on a production fast­track and shipped to you in 7 (working) days for a flat added fee of Rs. 1000. Alternately if you are not in a rush you can avail of our regular 15 day delivery at no additional cost within India.

House Of Blouses maintains these delivery schedules except in situations, events or circumstances, which are beyond our control ( the customer is not available, production delays, public holidays and bundhs, adverse weather conditions, mistakes in delivery information, legal procedures). If the estimated date of delivery is on a weekend, the delivery will most likely arrive on the following Monday.

For International Shipping, please expect additional transit delays as our shipping takes 3-­5 days. Please contact our Customer Service if you need further assistance (Or WhatsApp us at +91 81050 68601).

For International orders. If you have chosen ‘Rush’ delivery for any item, please note that an external payment link will be sent to you to upgrade all the items in that order to ‘Rush’. Alternately you will have to place ‘Rush’ items as a separate order.

Though ’Good things come to those who wait!’. At houseofblouse.com we believe that 15 (working) days for getting your very own ’Signature Blouse’ is not that long of a wait. Alternately you can upgrade to our 7 day ‘Rush’ delivery option.

Please remember that each and every blouse is custom made and hand crafted to your unique specifications. And hence it takes 15 days for us to keep that promise.

House Of Blouses maintains these delivery schedules except in situations, events or circumstances, which are beyond our control ( the customer is not available, production delays, public holidays and bundhs, adverse weather conditions, mistakes in delivery information, legal procedures). If the estimated date of delivery is on a weekend, the delivery will most likely arrive on the following Monday.

For our International customers, please expect additional transit delays as our shipping takes 3­-5 days. Please contact our Customer Service if you need further assistance (Or WhatsApp us at +91 81050 68601).

We do provide a single pick up service free of charge for an Alteration or a Remake if requested within 30 days of your order delivery, anywhere within India. We currently do not provide this service for our international customers.

Alternately you can ship to us yourself at:

House of Blouse
c/o Artesano Lifestyle Private limited
#91/74, 1st Floor, 7th cross road,
Eshwara Layout, HAL 2nd stage,
Indiranagar, Bangalore -560 038
India

Please note that the pick up service takes longer to reach our workshop - 4 to 7 days - as opposed to shipping it to us yourself.

If you are in any kind of a hurry for your order, we suggest shipping the blouse to us yourself. We will credit 100 points into your house of blouse account for future use every time you ship it to us yourself.

Our regular delivery time is 15 days from the time of payment, or from the day of receiving your ‘best fitted blouse’ or fabric, as per the regular delivery schedule. Where as a ‘Rush’ order goes into an expedited production cycle as is dispatched in 7 days.

House Of Blouses maintains these delivery schedules except in situations, events or circumstances, which are beyond our control ( the customer is not available, production delays, public holidays and bundhs, adverse weather conditions, mistakes in delivery information, legal procedures). If the estimated date of delivery is on a weekend, the delivery will most likely arrive on the following Monday.

Please note, if you pick ‘Best Fitting Blouse’ as your measurement method, your order will be considered placed from the DAY we receive your blouse and NOT from when the order is placed. The same would apply even if you pick a regular 15 day delivery.

So it would take 7 days to process your Rush Delivery from the day we receive your best fitting blouse and not before.

If you are in a hurry, we strongly suggest that you enter your profile measurements for expedite processing.

Please note, if you use your own fabric by picking the ‘Customer Fabric’ option, your order will be considered placed from the DAY we receive your Fabric and NOT from the day your order is placed. The same would apply even if you pick a regular 15 day delivery.

So it would take 7 days to process your Rush Delivery from the day we receive your Fabric and not before.

If you are in a hurry, please allow time for your Fabric to reach us.

While we do our best to process your order well in time from our end. We outsource our courier service to our courier partners and have no control over the time they take to deliver your product to you.

The same applies for our ‘Return Pick Up’ services, like picking up your ‘Best Fitting Blouse’ or your ‘Fabric’.

Courier delays may be expected for alterations as well.

DESIGN PROCESS

The ‘style creator’ is our design app which helps you visualise all your designs and pick various front styles, details, sleeves, fabrics and add ons to place an order for a blouse just the way you want it.

We urge you to go through every single step in the ‘style creator’ and pick all the options that you want. This way you will get exactly what you want and will avoid the system picking a ‘default’ option for your order since you forgot to pick an option.

Your final blouse will be made as per the options chosen by you. We try to double check some specifications with you if they do not seem right. But to ensure being served smoothly and getting your perfect blouse, we urge you to take the time to go through all the steps and choose all the options given.

Yes, you can go to the next step without completing the previous step, though we strongly recommend you to complete each step completely and make full use of your option to choose every detail in your ‘custom blouse’.

In our ’style creator’ (design app) at houseofblouse.com, each base style you pick will come with a bunch of default settings for every step. Each step will remain at it’s default setting till you choose your option. In the case that you do not choose an option, you will go to the next step with the pre-set, default option chosen by the system. In that case your blouse order will be placed with ‘default’ options.

For ex: if you actually wanted a ‘back’ opening for your blouse, but went ahead and placed your order without picking an ‘opening’ option. The system will place the order with the ‘default’ option set and you could end up with a blouse with a ‘front’ opening.

Your measurement profile, once created, will be saved in the system. These will be used for all future orders placed from your account, until you update or edit any of your measurements.

NOTE:You will have to pick the option ‘Add Measurements From My Profile’ at the time of checking out in order for us to use your already saved measurements to create your custom blouse.

When you register yourself on houseofblouse.com and create your account, you will be given an online ‘Design Diary’ which you can fill up with all your custom blouse creations on houseofblouse.com. You can also choose to save your favorites from other customers creations.

Your ‘Design Diary’ only stores the design’s ‘saved’ by you - whether in a complete or an incomplete stage - which you can edit at a later point. You can choose to either share publicly or view privately for each of the designs saved by you in your ‘Design Diary’, by choosing your settings.

Your ‘Design Diary’ also stores the designs which have been Favourited by you from our Gallery of designs.

When you register yourself on houseofblouse.com and create your account, you will be given an online ‘Design Diary’ which you can fill up with all your custom blouse creations on houseofblouse.com.

All the designs created by you in your ‘Design Diary’ remain private until you choose to share either one or many of your designs publicly.

Every account created by you on houseofblouse.com comes with a ‘Design Diary’ in which you can save your custom creations. In case you do not save any design in your ‘Design Diary’, it will remain empty.

The choice is yours whether you want to fill it up with designs or just create an account and wait for the right time to create and save your custom designs on your ‘Design Diary’.

Yes, you can share your design publicly on Facebook in the following ways:

  • By logging into your account and accessing your design diary.
  • By clicking on the Facebook icon at the time of checking out.

At houseofblouse.com you can make your blouse as conservative or as risqué as you please.

If you want a conservative blouse:

  • You can start by picking a Regular U, V, Square or Sweetheart neckline
  • To this add a conservative back like a high back or any of the regular back styles
  • Adjust or set the ‘Front Neck Depth’ and ’Back Neck Depth’ to a modest depth using our Front and Back neck depth sliders.
  • Next, pick a cap, short or elbow sleeve length as per your preference.
  • Pick a ‘Regular Dart’ cut for that conservative look and fit and choose regular length and No Bra Pads as your options

With your choice of Fabric and your preference of sizing methods, you are good to go no matter how conservative you are or what size you are.

Alternately you can always leave us a comment on the website with your additional or specific preferences, or drop us a line at support@houseofblouse.com and hear back from us within 24 hrs of your query.

FABRICS

If you want a clear picture of the fabric being used, please click on the larger fabric image on top of the filter bar in order to zoom in and view clearly. Please note that the larger fabric image which can be zoomed, has a magnification glass icon on it on the right top corner.

If you would like more details or a picture of the fabric, WhatsApp us at +91 81050 68601 and we will send you a picture of the same. You can now also chat with us on our website on any working day by clicking on the chat button on the right hand bottom corner.

Yes, you can now use your own blouse material/fabric to order your custom blouse. Please pick ‘customer fabric’ in the fabrics tab while designing, pick all your options and proceed to sizing and checkout.

Send in your fabric either by opting for a pick up (in our contact us section) or by shipping it yourself.

If you happen to pick - ’Send in your best fitted blouse’ method. Please send your fabric along with your best fitted blouse.

Here are the steps:

  • Start designing
  • Pick your preferred base style
  • This is the Design page - Here Select your options under 'Style'
  • Under 'Fabrics', select 'customer fabric'
  • Pick your add ons
  • Proceed to sizing and checkout
  • In the sizing page, there is an option to 'click here' and request for a pick up OR address to send us your fabric
  • Proceed to shipping and payment.

We would be happy to assist you through the designing process. Whatsapp us on: + 91 81050 68601 or message us using the chat function on our website.

You can choose the most accurate fabric for your blouse but ensuring that you always take a look at the zoomed in image of the selected fabrics. You can do this by clicking on the larger fabric image on top of the filter bar which will help you zoom in and view clearly.

Please note that the larger fabric image which can be zoomed, has a magnification glass icon on it on the right top corner.

At houseofblouse.com you will have the closest possible visualisation of your blouse throughout the customising process. And we will always strive to match everything you see on your screen.

However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate and there may be slight differences to the represented image.

If you would like more details or a picture of the fabric or are unsure about your knowledge about fabric types and qualities - WhatsApp us at +91 81050 68601 and we will send you a picture of the same and help you make your choice. You can now also chat with us on our website on any working day by clicking on the chat button on the right hand bottom corner.

At houseofblouse.com, we always encourage you to wear your designer hat and try your hand at many permutations and combinations. But, in the case that you are overwhelmed or would like some suggestions, we are always happy to step in and help.

WhatsApp us at +91 81050 68601 and we will will be happy to guide you through your design and selection process. You can now also chat with us on our website on any working day by clicking on the chat button on the right hand bottom corner.Alternately you can always leave us a comment on the website with your additional or specific preferences, or drop us a line at support@houseofblouse.com and hear back from us within 24 hrs of your query.

Our fabric library is constantly being refreshed with the best fabric choices for you. We would like to always give you a plethora of choices to choose from.

If you happen to have a fabric in mind which you are unable to find in our fabric library, do drop us a note at support@houseofblouse.com with a description (and maybe a picture) of the same and we will try our best to stock it for you at our next re-stocking.

Your tips are always welcome and will help us strive to create a better experience for you. You can also WhatsApp us at +91 81050 68601 with a picture of the fabric. You can now also chat with us on our website on any working day by clicking on the chat button on the right hand bottom corner.

The closest visualisation you will have of the fabric chosen by you in your design is by clicking on the larger fabric image on top of the filter bar which will help you zoom in and view clearly. Please note that the larger fabric image which can be zoomed, has a magnification glass icon on it on the right top corner.

However, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate and there may be slight differences to the represented image.

If you would like more details or a picture of the fabric, WhatsApp us at +91 81050 68601 and we will be happy to send you a picture of the same. You can now also chat with us on our website on any working day by clicking on the chat button on the right hand bottom corner.

MEASURING AND TAILORING

HouseOfBlouse offers standard sizing from bust size 28 to 52 inches. But we recommend sizing options - ‘Send In Your Best Fitted Blouse’ or ‘Add Your Measurements’ - for a better fit, if your bust size is above 44 inches.

For any special sizing and design requirements, please leave us a comment or contact our customer service for assistance.

We have 3 methods of sizing and fitment for you to choose from, based on your preference and convenience. These 3 methods are:

  1. Standard Sizing
  2. Send In Your Best Fitted Blouse
  3. Add Your Measurements

Sizing options are given to you to choose prior to checking out. Alternately you can fill up your measurement profile when you register or update your measurements in your account at any point of time.

Please leave us a comment on your specific requirements or alternately contact our customer service for assistance and we will guide you or try to work out a solution for you.

At houseofblouse.com, we have 3 methods of sizing or fitment. Which are:

  1. Standard Sizing
  2. Send In Your Best Fitted Blouse
  3. Add Your Measurements

If you have an issue measuring yourself or getting measured in order to fill in your measurement profile. We suggest that you pick either of the 2 remaining methods - Standard Sizing or Send In Your Best Fitted Blouse.

As we are a custom design site, we do not have the provision to checkout as a guest. Since every piece is made to order - you will be prompted to choose a sizing and fitment method before you checkout. We recommend that you create a profile to make it easy for your future orders.

Having information about your height, weight and body type makes our methods of estimating your fitment and sizing more accurate.

For your most accurate measurements, we suggest sending in your ‘Best Fitted Blouse’ or ‘Add Measurements’ to your profile. For the most accurate way to add your measurements:

  • Please take the help of your friend or partner to take measurements
  • Keep the tape parallel to the ground for all horizontal measurements
  • Watch the Measurements Video and follow the same for each measurement

Currently you can save only One measurement profile per every account. If you would like to custom design for multiple people, you can create multiple accounts, with different email ID’s and custom design to order for multiple people.

We offer standard sizes from 28 to 52 inches. You could leave us a comment or Contact Customer Service if you have any unusual request. Please note that for plus sizes or sizes above 44, bra pads cannot be provided.

Please read our Sizing page for more details.

ALTERATIONS AND REMAKES

Please note that our QC process ensures that your final ready order will be checked against the specifications provided by you before it is sent out for delivery. In the rare event that your specifications have not been followed by us, please Contact our Customer Service for assistance and we will provide one Alteration or Remake - free of charge within India - after verifying your order.
We currently do not provide these services to our International customers. Please contact our customer support for further assistance.

Please note that our QC process ensures that your final ready order will be checked against the specifications and measurements provided by you before it is sent out for delivery. But in the event that your blouse is too tight or too loose for you after you try it on, you can avail of our ‘One Free Alteration’ service (within India) by filling in your alteration card which will be sent to you along with your order delivery.

You can avail our pickup service for your free alteration within India. We currently do not provide these services to our International customers. Please contact our customer support for further assistance.

Please note that our QC process ensures that your final ready order will be checked against the specifications and measurements provided by you before it is sent out for delivery.

In the rare case where an alteration of the blouse is not possible. We offer to Remake it from scratch using the same design and fabric (based on availability). Please contact our customer service and apply for a remake within 30 days of receiving your order and our customer service will contact you by the end of the next working day. We reserve the right to deny a Remake in cases where alteration is possible. Remake's are applicable - one time only, for every single order within India. If your chosen fabric is unavailable, you will be asked to choose another fabric in the same range.

For the most accurate alteration or a remake, we recommend sending us a picture wearing the ordered blouse. Please read our Privacy Policy to understand our Privacy measures to protect the Data provided by you.

Please note that the garment should be in an unused, unworn or unsoiled condition, with the ‘Do not remove…’ Tag still attached in order to be considered for a Remake.

Please read our Alterations and Remakes page for more details.

Please note that we currently do not offer Alteration & Remake services or pick up services outside India.

In case the customer is willing to bear to and fro charges of shipping, a request can be put in with our customer support and we will weigh each case and consider it at our discretion.

Creating your blouse from design to delivery at houseofblouse.com is a pretty intuitive process where you are in charge during the entire process from design to sizing. You will have the closest possible visualisation of your blouse throughout the customising process. And we will always strive to match everything you see on your screen.

But in case of a situation where you do not want to avail of our one time free Alteration or Remake service, you can return your blouse within 30 days and get a full refund in the same method of payment as used by you to place the order.

Please read our Returns page for more details.

At houseofblouse.com, we are always open to hearing from our customers and will do our best to fulfil your requirements in the case that they are already not an available option on our website.

Alternately you can always leave us a comment on the website with your additional or specific preferences, or drop us a line at support@houseofblouse.com and hear back from us within 24 hrs of your query. Contact our Customer Service for any further assistance.

GENERAL

Our gift card option will be in place shortly. Please watch this space for updates on our gift card service.

You can redeem your voucher in one of the ways specified below:

  • By entering your voucher code at the time of checkout.
  • By saving it under ‘My Credits’ in your account if it is a Cash Voucher.

NOTE: You can use your ‘Percentage off’ Discount code only at the time of checkout.

Since we are a ‘Custom Design’ website, each of your orders are made from scratch especially for you, taking all your chosen options and sizing into consideration.

Hence a modification of your order, once placed is not a regular possibility. You can try contacting our customer service within 24 hours of placing your order, and in exceptional cases, we may be able to modify your already placed order.

At houseofblouse.com, we strive to keep all our services including the website running smoothly. But in case, there is a technical glitch where you are unable to save your measurements. Please contact our customer service. Sending an email with a screen shot of the issue will enable us to better help you.

In order to add your new measurements to your profile or update your measurements. Please log in to your account and click on ‘edit’ in your measurement profile. You can click on ‘save’ after you have updated your profile and your new measurements will now be in your profile.

Currently you can save only One measurement profile per every account. If you would like to create multiple profiles, you can create multiple accounts, with different email ID’s and custom design to order for multiple people.

PAYMENT

At houseofblouse.com we accept the following methods of payment:

  • Credit Card
  • Debit Card
  • Net Banking
  • Cash On Delivery (COD)
  • Store Credit

We accept, MasterCard, Visa, Maestro and American Express cards. Alternately, you can pay through Net Banking. Our International customers can pay through PayPal. OR please contact our Customer Service for Assistance.

Please note that we do not store payment related information on houseofblouse.com for security reasons.

To enhance security of your payment data, you are automatically redirected to the acquiring bank payment gateway website, where all required transaction details (i.e. credit/debit card number, expiration date, CVV etc.) are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your Card Issuing bank for obtaining an authorization decision. At no time during the purchase process or thereafter, does houseofblouse.com have access to, or stores, your complete card account information. For more details on this please refer our Privacy Policy.

If you are not comfortable with the online payment methods, we recommend that you use or ‘Cash On Delivery’ method for payment within India.

Yes, you can use ‘Cash On Delivery’ for all your payments within India as long as the cash is paid upon delivery and your area is serviceable.

Please note that some places may not be eligible for the ‘Cash On Delivery’ option. In such a case, we will intimate you and can send you an external link through which you can make your payment if you want to order.

Please note that second time defaulters on ‘Cash On Delivery’ might be not be permitted to order Cash On Delivery with us again. We reserve the right to suspend the Cash On Delivery option for a particular customer in such a case.

  • Starting July 1st 2017, India has adopted a new tax regime - GST ( Goods and Services Tax).
    1. CGST: Tax collected by the central government for intra-state sales
    2. SGST: Tax collected by the state governments for intra-state sales
    3. IGST: Tax collected by the central government for inter-state and international sales
  • Within GST, there are 3 kinds of applicable taxes ( shown in the break up of every tax invoice).
  • GST on sarees and readymade garments such as blouses, kurtas, lehengas etc is 5% if MRP < Rs.1000 and 12% for MRP >Rs.1000.
  • All our prices are inclusive of GST.

READY TO SHOP

The Ready To Shop section comprises of pre-designed and limited edition sarees, blouses, anarkalis, fusion wear and accessories.

You may be able to request for additional customisations on a few select garments in the Ready To Shop section. Any additional customisation can be availed (where possible) by sending us an email to support@houseofblouse.com.

Our Ready To Shop section comprises of a Pre-Designed selection of pairings and accessories to complete your look. Currently consisting primarily of Sarees, & Blouses.

With a limited exclusive collection of Lehangas, Kurtas, Dupattas, Anarkalis, Dresses, Tops and a small specially curated selection of Accessories such as Waist Chains and Clutch Purses.

We have made it simple for you to pick a size for your Ready To Shop garment, by providing pre-set Standard sizes. In order to correctly estimate your Standard Size, please measure yourself around the fullest part of your bust for an upper garment and around your waist for a lower garment.

Please DO NOT use your bra size to pick a Standard size while shopping with us.

Any additional customisation can be availed (where possible) by sending us an email to support@houseofblouse.com.

Any additional customisation can be availed (where possible) by sending us an email to support@houseofblouse.com

You can subscribe to our newsletter for regular email updates.

YouYou can also follow us on Facebook at HOBdotcom, and Instagram at houseofblousedotcom for regular updates on our products lines as well as introduction of fresh stock.

If interested in an out-of-stock product, please drop us a line to support@houseofblouse.com mentioning the product and we will put you down in our wait list if there is a possibility of re-stocking that product.

For orders of value Rs.10,000 and above. You can avail a 5% DISCOUNT if you choose to pay online.

We provide safe and secure online payment methods for a smooth cashless transaction.

Please read more details on Payment methods available on our ‘Payment’ page in the footer.

We have a 30 day alteration/remake or return policy for all our Ready To Shop garments.

In the case of a saree, we will accept a return if you are not happy with it, or alternately, you can exchange it for another piece of the same if available.

The product has to be in an unworn/unsoiled condition with the ‘Do Not Remove’ tag in place to ensure a successful remake or return.

A return can be in the form of Store Credit in your HOB account or in the same form of payment as used by you for your transaction.

A product is accepted only ONCE for an alteration/remake or return.

Yes, you can avail your refund in the form of Store Credit to your HOB account, which can be used for any future purchases made by you on our website.

House Of Blouse is India’s first True custom blouse design destination online. With a hassle free design to delivery experience of unique custom designer blouses online. Change necklines, sleeve lengths, fabrics and more using the available neck designs for blouse to suit your mood, personality and occasion. Create EXACTLY what you want, order from ANYWHERE and have it DELIVERED to your doorstep. “Your Blouse. Made Your Way.” You will also find very contemporary and stylish ready made designer blouses online - in our pre-designed READY TO SHOP section. And don’t miss the awesome saree pairings!