FAQs

1. What does the House Of Blouse website consist of?

Houseofblouse.com has now moved to a leaner, slicker platform and is the Ready To Shop section which comprises of pre-designed and limited edition sarees, blouses and a selection of accessories to complete the look.

You may be able to request for additional customisations on a few select garments. Any additional customisation can be availed (where possible) by sending us an email to support@houseofblouse.com.

If you have shopped with us before, you may need to re-register on houseofblouse.com to enjoy your earlier coupons and benefits.

Please contact our customer support at support@houseofblouse.com  for more info. Or, call us. We are available from Monday-Friday, 10am-6pm and Saturday 10am-3pm IST, for any assistance. Call:  +91 8105068601/88808110122.

2.What is the 'Blouse Designer'?

The Blouse Designer link will take you to our Bespoke site - houseofblousebespoke.com - where you can custom design a blouse from a selection of 15 base styles with over a million permutations and combinations. 

The Bespoke site is a separate website where you will be billed separately.  

For those of you who have shopped with us before. All your old order information and profiles are now in houseofblousebespoke.com and you can use the same login credentials which you used in the older platform of Houseofblouse.com

3. How do I choose my size for a Ready To Shop garment?
We have made it simple for you to pick a size for your Ready To Shop garment, by providing pre-set Standard sizes. In order to correctly estimate your Standard Size, please measure yourself around the fullest part of your bust for an upper garment.
Please DO NOT use your bra size to pick a Standard size while shopping with us.
Any additional customisation can be availed (where possible) by sending us an email to support@houseofblouse.com.

4. How do I customise on the Ready To Shop section?
Any additional customisation can be availed (where possible) by sending us an email to support@houseofblouse.com
Charges start at Rs.300 for every added customisation and depend on the complexity of customisation. Please send your custom request to support@houseofblouse.com and if your customisation is possible, we will send you an external payment link and confirm your additional customisation after the payment is made.
Custom sizing requests for a Ready To Shop product will also be counted as an additional customisation and charged accordingly.
Please note we will not accept returns if any additional customisation has been made to a Ready To Shop products. In such a case, the product can only be altered.

5. How will I know when fresh designs arrive in store?
You can subscribe to our newsletter for regular email updates of us new collections.
You can also follow us on Facebook at HOBdotcom, and Instagram at houseofblousedotcom for regular updates on our products lines as well as introduction of new collection and/or fresh stock.

6. I am interested in an out-of-stock product, how will I be intimated if it is re-stocked?
If interested in an out-of-stock product, please drop us a line to support@houseofblouse.com mentioning the product and we will put you down in our wait list if there is a possibility of re-stocking that product.

7. What is your alteration/remake or return policy?
We have a 30 day alteration/remake or return policy for all our Ready To Shop garments.
In the case of a saree, we will accept a return if you are not happy with it, or alternately, you can exchange it for another piece of the same if available.
The product has to be in an unworn/unsoiled condition with the ‘Do Not Remove’ tag in place to ensure a successful remake or return.
A refund will be made in the form of Store Credit Vouchers, which can be used for any future purchases made by you on our website.
A product is accepted only ONCE for an alteration/remake or return.
Please note we will not accept returns if any additional customisation has been made to a Ready To Shop products. In such a case, the product can only be altered.
International customers will need to bear the shipping costs of the purchased products if they wish to avail of our alteration/remake or return services.

8. Can I receive my refund as credits to my HOB account?
All refunds are made in the form of Store Credit Vouchers, which can be used for any future purchases made by you on our website.